Patient care
Why our patients are our #1 priority
Patient care is at the forefront of Ludada and Associates. Our highly-trained staff is with you every step concerning how you adapt to your new way of life and maintain your orthotic/prosthetic devices. Specialised personal attention is given to our patients when choosing a mobility aid, caring for it and getting around daily.
We can guarantee a great fit and the best customisation to meet your specific standards by selecting an in-house prosthetic, Orthotic or walking aid. Patients need to understand and learn about their condition to get to know their remaining limbs better so that they can select a design better suited to their needs. New amputees are assisted with the medical insurance process and measuring, sizing and fitting the prosthetic. We also offer assistance by educating patients on how to maintain and preserve their prostheses over the years.
We assist with re-evaluating the prosthetic device, especially if it appears worn-out or becomes uncomfortable. For example, a prosthetic foot that is not fitted well or appears uncomfortable can cause persistent back pain. Furthermore, an ill-fitted prosthetic leg can lead to irritation of the skin and arthritis. The same can be said about an artificial arm and prosthetic hands that affect your day-to-day life, interrupt focus on daily tasks and therefore defeat the purpose of having a prosthetic.
Ludada and Associates take pride in the design of authentic-looking prosthetic devices that reflect individual personalities and serve a functional purpose. Nowadays, amputees desire newly-made, out-of-this-world prosthetics, meaning that an artificial limb does not need to be plain and ordinary.
For patients, we put their minds at ease by providing information on the fitting and sizing process. They are given a guide on how to take care of their prostheses in the future.
Recovery with a mobility aid, Orthotic or prosthetic device
Rehabilitation with a walking aid, orthosis or prosthesis takes time to get used to. However, a follow-up ensures you are adjusting well to the new device, your level of pain is decreasing, and your functionality is improving. Physical and occupational therapy forms an essential part of the rehabilitation process that focuses on regaining mobility with a prosthetic or walking device. As a result, the recovery process involves regular check-ups and follow-up appointments to ensure you are recovering well and adjusting to the new prosthetic. After six months, you are encouraged to follow up with the prosthetist and Orthotist to check how well the device is being maintained.
FAQ
It varies from one person to the other, but with a help of a Physiotherapist it can take as long as a year to learn to walk again fully and independently. Amputation above the knee may take longer to recover.
It is hard to maintain aerobic endurance, which is why the easiest way to do this is through walking. Morning and late afternoon walks are the easiest way to keep active and exercise the cardiovascular system and specific muscle groups.
A tightly fitted device suggests there could be something wrong with the suspension system. As a result, blood vessels may constrict, causing discomfort. If you ever experience this, you need to alert your prosthetist so that they can refit the prosthetic.
They vary from one person to another, depending on the functionality sought from the patient, ranging from indoor walker, to limited outdoor walker, to unlimited outdoor walker and highly active sporting activities.
A number of customers funds these devices, ranging from disability insurances such as Road Accident Fund, Workmans compensation COIDA, Federated Mutual Assurance, and Medical Aid Scheme.
If you are affiliated with any of these funders above you can either visit us for advice or consult their case managers for the process to be taken. If you are using a medical aid, you can come consult with your Dr for a referral letter and we will take it from there.
It is purely having a product as a service not as product for keeps, more like a rental. However, you are given an information sheet with full details and the binding consent form thereafter.
The device buyback program simple prevents the value in devices going to waste. Therefore, a device is bought back at a potential maximum value of 20% of the sold price. However, patients will not be given cash in hand but rather accumulate points that they can use when need arises.